Crutchfield Customer Care

You're an individual, so we treat you that way. Our knowledgeable and caring people don't read from scripts — they tailor their help to your needs.

  1. Imagine always buying your gear from a trusted expert who knows you, knows your setup, and takes care of your electronics needs. Call 1-800-319-6738 and ask about our free personal advisor service.
  2. Free lifetime product support with every purchase. Personalized help, 16 hours a day, 7 days a week.
  3. Free consultations with our home Audio/Video Design Group. They're certified as installers by CEDIA, the Custom Electronic Design and Installation Association.
  4. Deep info from our Product Research Team. Their hands-on approach gives you details that you can't find elsewhere.
  5. Free, fast shipping on most orders.
  6. 30-day money-back guarantee. We even pay the shipping on most returns.
  7. An authorized dealer... and more. We go beyond what our manufacturers require. See Bill Crutchfield's note.
  8. Free installation gear and instructions for most cars.
  9. Free CableLabels™ with qualifying home audio/video components.
  10. Free installation guides provide step-by-step help.
  11. Exclusive articles and videos at CrutchfieldAdvisor.com.
  12. Find the perfect fit using the world's largest
    car A/V installation database.
  13. Online shopping tools: Digital Drive-thruSM,
    TV Fit FinderSM and more.

Crutchfield Customer Care is a big part of why we're the only electronics site to win BizRate's Circle of Excellence award 8 times. See more awards.

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