30-Day Money-Back Guarantee
You can return any product within 30 days of receiving it. Just make sure it's in like-new condition, pack it all (remote, manual, etc.) securely in the original packaging, and call us for a Return Authorization number. (Video games, video game consoles, and some video game accessories must be returned unopened in order to qualify — that is, they can be removed from the shipping material, but the original manufacturer's packaging must remain intact.)
We'll gladly exchange it or give you a refund for the full amount of the merchandise (not including original shipping) — whichever you prefer. No re-stocking fees, no strings attached.
FREE Return Shipping
Your satisfaction is so important to us, we'll even pay if you decide to send a product back. Return an item for an exchange or refund (your choice) during your evaluation period, and we'll cover the cost of return shipping. *
* Larger items requiring special delivery, such as some TVs, tower speakers, and furniture, are excluded from our free return shipping offer, as are video games, video game consoles, and some video game accessories. However, there is no charge for returning damaged or defective products.
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Learn about our shipping policy
