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How Crutchfield gives you the Best Audio/Video Value

Crutchfield tech support team member

Expert help — before and after you buy! — Call us at 1-888-955-6000, 8am to Midnight Eastern Time, or email at espanol@crutchfield.com.

Best service & shipping

Somewhere along the way you've experienced it: the salesperson who wouldn't or couldn't answer your questions. That won't happen here. At Crutchfield you'll find friendly, knowledgeable people, helpful information and the service you deserve. Call us at 1-888-955-6000, 8am to Midnight Eastern Time, or email us at espanol@crutchfield.com.

And once you place your order, you'll get it fast. Our products are in stock and ready to ship. Our standard shipping provides 1-6 business day delivery for most orders, even some of our heaviest ones. You pay only $6.99 for orders up to $99.99, and $10.99 for orders from $100 to $248.99. Orders over $249 ship for free. Free shipping details. (TVs 24" and larger and some of our tower speakers have special delivery times as noted on their individual pages)

You can count on us living up to our guarantee: UPS reports that 98% of all Crutchfield orders reach their destination within two business days, as promised.


FREE return shipping

You're covered by a risk-free 30-Day Money-Back Guarantee — you can return any item, for any reason within 30 days for a quick refund or exchange — whichever you prefer! On top of that, we'll also cover the cost of the return shipping on everything but the largest TVs and speakers.


Free technical support for life

Need a hand hooking up or using your new component? Our friendly, highly-trained technicians will take the time to talk you through it. Whether you're surrounded by a tangle of wires or just curious about what a particular button does, you can call us toll-free for expert technical support 16 hours a day, seven days a week. It's a service reserved exclusively for Crutchfield customers.


Complete information

For overviews, buying tips, glossaries and FAQs on every component category, see CrutchfieldAdvisor.com. Comparison charts, as well as highlights of features, specs and benefits can be found on our shopping pages. And because the more you know, the more confident you can be in your decision, every product description links to deeper information — right down to the nitty gritty specifics of what makes it unique, and descriptions of everything the manufacturer packs in the box.

See for yourself when you take a look at home theater receivers. No one else covers the details like we do.


Best brands & selection

Helping you find components that make music and movies more enjoyable is what we're all about. That's why we don't pick up just any gear that comes along; we choose components that provide real benefits, and brands with proven quality and lasting value. And because there's no single "best" solution, our site offers more than 3,400 different items to ensure you'll find the one that has the features, price, and look you have in mind.